Duty, Shipping & Handling

 

Please note that shipping is displayed as artificially high when you first appear at checkout. This is a technical problem with our website platform, but the amount WILL rectify when you type in your geographical location.

UK Recorded Delivery - allow up to 5 working days

Flat Rate: 3.90 per order + 0.80 per item

Ships to: United Kingdom

 

EU International Signed-For Airmail - allow 28 days

Flat Rate: 11.00 per order + 2.50 per item

Ships to: Europe

 

USA International Signed-For Airmail - allow 28 days

Flat Rate: 11.25 per order + 3.44 per item

Ships to: United States

 

Worldwide International Signed-For Airmail - allow 28 days

Flat Rate: 11.30 per order + 3.50 per item

Ships to the rest of the world outside Europe and the USA

 

Worldwide Courier for 2-3 Items - allow 7 days

Flat Rate: 40.00 per order + 0.00 per item

Ships all over the world

 

Worldwide Courier for 1-2 Items - allow 7 days

Flat Rate: 35.00 per order + 0.00 per item

Ships all over the world

 

Duties and Taxes
V.A.T. at 20% is calculated upon checkout for all EU orders.


Please note: It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.

Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund. Should you have any further queries on duties payable/refundable, please contact your local Customs authority.


Delivery
Most orders are processed within five days of receipt, however we ask you to allow 28 working days to avoid disappointment. Knit to order garments take between 2 - 5 days to knit before posting. If you require urgent delivery, please contact us here.  Or call us on 07468 521742. An additional charge may apply.